Service & Repair
Emergency and scheduled repair for all cutting machines.
What's Included
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Advantages
Why Choose ACM for Service & Repair?
Rapid Emergency Response
Minimize downtime with our rapid response team available for emergency breakdowns across Ontario and Canada.
Full-Time Canadian Technicians
Ontario-based team with over 20 years of combined experience — not contractors, not seasonal.
All Brands Serviced
We service all makes and models of cutting machines, including legacy and discontinued equipment — not just the brands we sell.
OEM Parts Stocked in Canada
OEM and replacement parts stocked locally in Ontario for faster turnaround on repairs and reduced machine downtime.
How It Works
The Service & Repair Process
Report the Issue
Call our service line or submit a request. Describe the problem, machine type, and any error codes or symptoms.
Rapid Assessment
Our team diagnoses the issue — often remotely via virtual service — and dispatches a technician with the right parts.
On-Site Repair
Our technician arrives, performs the repair, and verifies the machine is running to spec before leaving your facility.
Follow-Up & Documentation
We document the repair and recommend any preventive measures to avoid future downtime.
FAQ
Service & Repair Questions
Answers to common questions about our service & repair service.
We service fibre laser, plasma, oxyfuel, and CNC cutting systems, including legacy and discontinued equipment. Our technicians are trained to diagnose, repair, and maintain complex cutting equipment across multiple platforms and generations.
Our Ontario-based team provides rapid emergency response. We prioritize production-down situations to minimize your downtime. Response times depend on location and technician availability.
Yes. ACM services all brands of cutting machines — not just the brands we sell. Our specialized focus is on industrial cutting systems, not general machinery.
Yes. ACM specializes in supporting legacy and discontinued cutting equipment through repairs, retrofits, and part sourcing. If your machine is no longer in production, we can help keep it running.
We stock OEM and replacement parts in Ontario for the most common repair needs. For specialized parts, we work directly with manufacturers to expedite delivery and minimize your downtime.
Yes. We offer remote troubleshooting and virtual service assistance, which can often diagnose issues faster and reduce the time to resolution before an on-site visit.
Ready to Discuss Service & Repair?
Our team has 19+ years of experience supporting Canadian manufacturers with expert service and technical support.
19+
Years in Business
50+
Machine Models
900+
Happy Customers
Get in Touch
Tell us about your needs and we'll recommend the right service solution for your operation.
Or email our service team at [email protected]
More Services
Other Services We Offer
ACM provides complete lifecycle support for every machine we sell.
